Your privacy matters to us

About this policy

Property Growth Australia ("we", "us", "our") is a referral service that connects individuals with independent, licensed property specialists. This policy applies to personal information collected through our website, including via our contact and enquiry forms. Our entity and registration details are [to be completed].

What information we collect

When you contact us or submit an enquiry, we may collect personal information you choose to provide, such as:

• Your name and contact details, such as email address and phone number.
• Information about your property goals, timeframe and situation that you share with us.
• Any other details you include in your message or enquiry.
• Basic technical information collected automatically when you use our website, such as your browser type and general usage data.

How we use your information

We use your personal information to:

• Respond to your enquiry and arrange a discovery call.
• Understand your goals so we can match you with suitable independent, licensed specialists.
• Facilitate an introduction between you and the relevant specialist or specialists.
• Improve our website and the way we communicate with you.

Disclosure to independent partners

A core part of our service is introducing you to independent, licensed specialists — such as finance brokers, buyers' agents, conveyancers, SMSF accountants, inspectors and property managers. With your knowledge, we may share relevant details you have provided with the specialist or specialists we introduce you to, so they can assist you. Those specialists are separate businesses responsible for their own handling of your information under their own privacy policies. We do not sell your personal information.

Storage and security

We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access, modification or disclosure. We retain information for only as long as necessary to provide our service or as required by law, after which we take reasonable steps to delete or de-identify it.

Access and correction

You have the right to request access to the personal information we hold about you, and to ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, please contact us using our website contact form and we will respond within a reasonable timeframe.

Cookies and website analytics

Our website may use cookies and similar technologies to help it function and to understand how visitors use it. You can usually adjust your browser settings to refuse cookies, though some parts of the site may not work as intended if you do.

Making a privacy enquiry or complaint

If you have a question or concern about how we handle your personal information, please get in touch through our website contact form. Our privacy contact details are [to be completed]. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Updates to this policy

We may update this policy from time to time. The current version will always be available on this page.